Privacy policy
How we handle your information.
The short version: we collect what it takes to book your detail, care for your car and charge the card you chose. We use it for that, and we never sell it.
Effective September 7, 2026 · Prestige Auto Spa, LLC, metro Detroit, Michigan
Who we are
Prestige Auto Spa is a members-only car detailing shop set at a private club in metro Detroit. This page explains what information theprestigeautospa.com and our member portal collect, why, and what we do with it. Questions go to customerservice@theprestigeautospa.com.
What we collect
Your account
Your name, mobile number and email, plus the vehicles you add: make, model, color and plate. Your phone number is the key to your account, so keep it current.
Bookings and service history
The services you request, the dates, any notes you leave (a scuff to look at, a pet-hair situation), photos our crew takes at drop-off to document the car’s condition, and what was done.
Payment
If you save a card, it is stored by our payment processor, Stripe, as a token. We never see or store your full card number. We keep the last four digits and the card brand so you can recognize it.
Messages
Booking requests sent through the website form, and any text messages or emails between us.
Technical basics
Our hosting provider logs your IP address, browser type and the pages you visit for security and performance. We do not use that to identify you.
How we use it
To confirm and schedule your detail, hand your keys back to the right person, charge the card you chose when the work is finished, send receipts and service updates, keep a history so we know your car, and keep the site and portal secure. We do not send marketing you did not ask for, and we do not sell, rent or trade your information.
Who helps us process it
A few providers handle data on our behalf, only to do the jobs listed here: Stripe for card storage and charges, Brevo for the emails the portal sends, a messaging provider for text messages, FormSubmit for the booking-request form on the website, Google Workspace for our mailboxes, and GoDaddy for hosting. The club where the shop operates is a separate business and receives only what it needs to hand keys back and forth.
We run no advertising trackers and no visitor analytics today. If we add an analytics tool, we will say so here.
Cookies
The member portal sets a login cookie so you stay signed in. The website itself sets no marketing cookies. Block cookies in your browser and the public site still works; the portal will need you to sign in each time.
Text messages
When you give us your mobile number, we may text you about your booking, your car and your receipt. Reply STOP at any time and we will stop. Message and data rates from your carrier may apply.
How long we keep it
Your account and service history stay while your account is active and for 24 months after your last visit, so we can honor warranties on our work and answer questions. Payment records are kept as long as tax and accounting rules require. You can delete your account from the portal at any time; we remove your profile, vehicles and saved cards and keep only the records the law requires.
Your choices
Sign in to see and update your details, or email customerservice@theprestigeautospa.com to ask what we have about you, correct it, or delete it. We answer within a few business days.
Children
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Prestige Auto Spa, LLC · metro Detroit, Michigan
customerservice@theprestigeautospa.com